It took me much longer to get to this than I'd expected. Having two surgeries within 13 days took it out of me and I've been recovering slowly--and now surely.
After coming home from Joseph, Oregon after the wonderful opportunity to share with ladies from Baker City about how we can be friends to those in need, I was tired but extremely fulfilled. We had a great time and my husband who drove me had a great time as well--he needed a break and got it while I "worked"!
But only two days later I felt ill, the following day I felt worse, and on Friday May 8 I told Ray he needed to take me to the doctor. My own was out that day so the new physician I saw asked Ray if the pain that had me doubled over was common. He said he'd never seen me this way before (and I've had a lot of pain with a cervical spinal cord injury--thankfully I've forgotten how bad some of that was). She said, "Go immediately, straight to the ER! I'll call ahead to get you in front of others!"
We're so thankful to her, I have taken the energy to write her a letter of thanks. The surgeon I saw said the CAT scan revealed a need to check out my appendix and abdomen, so I had surgery about 1:30 am. My appendix had burst and I had a drain to remove infectious toxins. One of the worst affects though was the "ileus," a result of anesthesia making the gastro-intestinal track go to sleep! Which means, you can't have anything but ice cubes until something wakes up! Hence, I was in the hospital eight days.
On my sixth day there we had a fire in our garage which my husband put out himself, braving blinding black smoke to open the doors by hand and find the source. Nothing like adding more stress to his life! The garage was covered in oily black residue since it was an electrical fire--he was charging a radio control battery for his airplanes and the charger shorted out! Apart from his job, the cleanup with professional crews has consumed his time.
Now home, I began running a low grade fever and eventually went back to the ER on Memorial Day, May 25. I had two abscesses due to the rupture. I won't go into the surgery I had to drain this . . . to say it would gross some out is an understatement! This time I was in the hospital another eight days!
I've been recovering ever since, and in this past week I've seen a marked change in how my energy level has been growing. I am back to doing some of my exercises! My neurologist said last week--with much relief and happiness due to all my body has been through--that I haven't progressed with the MS since he last saw me. YEAH!
How does one see all this as an opportunity? Well, for me, every hospitalization has been an opportunity to share my hope and faith with nurses and doctors and other personnel I would never have had the opportunity to meet otherwise. The stories I could tell about seeing a smile spread when I simply said a genuine "Thank you" abound. Listening to nurses tell their own stories and being able to encourage them, or as was the case one time actually say, "You did all you could" as I looked into a face filled with despair and guilt and watch that beautiful face relax and tears fill her eyes, made my day. Then there was the student nurse I got to encourage before her professor and her training nurse--what joy that brought me! I was saddened to learn many patients are belligerent and even mean!
Would I have preferred to not have gone through all this? Definitely a big "Yep!" as our granddaughter would say. But I would not have had the blessings I did in being kind to others or experiencing the blessings of others providing meals, praying, and being available when Ray had to leave town for three days during my recovery. Nor would I have had the opportunities to encourage my husband in certain ways as he did me.
Even a ruptured appendix can be an adventure with living!
To every adventure!
Jo
Showing posts with label nurse. Show all posts
Showing posts with label nurse. Show all posts
Wednesday, July 1, 2009
Friday, July 18, 2008
Sometimes We Are Surprised
Since I've had MS since 1977, and was diagnosed in 1978, I have been blessed by so many caring medical staff--nurses, doctors, physical therapists, and occupational therapists, to name a few. I've been so impressed by almost every one that I have a paragraph in my Acknowledgements section of my memoir Soar Unafraid: Learning to Trust No Matter What dedicated to them with thanks for who they are and what they do. It just means so much to me.
I have also been blessed to have private insurance throughout all the years of MS, something that I know many cannot claim. But there is no word of thanks in the Acknowledgement section of my book. Usually I encounter people who are rude or put out though they are supposedly doing their job of "customer service." I get off the phone wondering where the "service" was supposed to come in.
Today I was surprised.
I've been going round and round with our insurance regarding a payment they owe for April 2007 (!) for the Betaseron I inject for the MS. This was a new insurance plan as of last spring. On June 24 Iris told me it was "being expedited" since they had now received the medical records (which I had sent to them twice already, by the way.) These records not only showed that I had MS, but also the neurologist's prescription for the past several years (and I've been using it since 1994 when it was released by the FDA.)
On July 1 I was informed by Iris that the claim was in process. Today when Iris returned my call she said, "The claim has been denied by a nurse due to pre-existing conditons." I said, "How can that be when I have always had insurance and taken Betaseron since 1994, and they paid every other month thereafter in 2007 and 2008?!" She answered, "I don't know, but you can appeal."
As a recovering codependent--a person who has tried to please everyone--I try to be assertive without crossing the line into aggressive. But I was upset!
While I prayed to calm down and my husband said, "Let it go for now. We'll file the appeal" I took my afternoon rest. I've learned I need that time each day in order to rejuvinate my body and mind. Minutes later the phone rang.
"Hi, is this Jo? This is Iris. I began looking through your claims paid by us and you're right. There is no explanation for this. I am going to walk to that department right now and tell them so. If I can't get an answer for you today I will call you on Monday."
!!!! Need I say I was surprised? I responded, "Iris, thank you. You are a blessing. I so appreciate you showing concern."
How often do you find people who go the extra mile in business for you? Yesterday we had an installer out and he was from a foreign country where he had been a civil engineer. He said here in the US he has to get a four year degree to do the same thing and he can't make ends meet with his three children. Ray felt such empathy for the man and was kind, conversational, and showed genuine concern.
But after he left Ray found many sloppy things the installer could have done correctly. His laziness or bitterness showed throughout the job he had done. And, he cut a cord of Ray's and never told him about it when he could have just apologized.
I was just comparing Iris and this installer. Iris--whether she knows it or not--is doing as Jesus said, "If someone forces you to go one mile, go with him two miles" (Matthew 5:41). I'm praying Iris feels the blessing I gave to her for going the extra mile for me. There are so few in this me-first world that really exemplify that. May she sense a smile from God.
Hoping you too are having moments of being surprised by others!
Jo
I have also been blessed to have private insurance throughout all the years of MS, something that I know many cannot claim. But there is no word of thanks in the Acknowledgement section of my book. Usually I encounter people who are rude or put out though they are supposedly doing their job of "customer service." I get off the phone wondering where the "service" was supposed to come in.
Today I was surprised.
I've been going round and round with our insurance regarding a payment they owe for April 2007 (!) for the Betaseron I inject for the MS. This was a new insurance plan as of last spring. On June 24 Iris told me it was "being expedited" since they had now received the medical records (which I had sent to them twice already, by the way.) These records not only showed that I had MS, but also the neurologist's prescription for the past several years (and I've been using it since 1994 when it was released by the FDA.)
On July 1 I was informed by Iris that the claim was in process. Today when Iris returned my call she said, "The claim has been denied by a nurse due to pre-existing conditons." I said, "How can that be when I have always had insurance and taken Betaseron since 1994, and they paid every other month thereafter in 2007 and 2008?!" She answered, "I don't know, but you can appeal."
As a recovering codependent--a person who has tried to please everyone--I try to be assertive without crossing the line into aggressive. But I was upset!
While I prayed to calm down and my husband said, "Let it go for now. We'll file the appeal" I took my afternoon rest. I've learned I need that time each day in order to rejuvinate my body and mind. Minutes later the phone rang.
"Hi, is this Jo? This is Iris. I began looking through your claims paid by us and you're right. There is no explanation for this. I am going to walk to that department right now and tell them so. If I can't get an answer for you today I will call you on Monday."
!!!! Need I say I was surprised? I responded, "Iris, thank you. You are a blessing. I so appreciate you showing concern."
How often do you find people who go the extra mile in business for you? Yesterday we had an installer out and he was from a foreign country where he had been a civil engineer. He said here in the US he has to get a four year degree to do the same thing and he can't make ends meet with his three children. Ray felt such empathy for the man and was kind, conversational, and showed genuine concern.
But after he left Ray found many sloppy things the installer could have done correctly. His laziness or bitterness showed throughout the job he had done. And, he cut a cord of Ray's and never told him about it when he could have just apologized.
I was just comparing Iris and this installer. Iris--whether she knows it or not--is doing as Jesus said, "If someone forces you to go one mile, go with him two miles" (Matthew 5:41). I'm praying Iris feels the blessing I gave to her for going the extra mile for me. There are so few in this me-first world that really exemplify that. May she sense a smile from God.
Hoping you too are having moments of being surprised by others!
Jo
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